Reviews

swift response to a repair that was beginning to feel urgent

no stretching of the job scope, only the real problem

they discovered the inexpensive solution rather than promoting the costly one

It was a water main shutoff that leaked from the stem. Another company had told me the entire valve assembly needed replacing. Crabtree came out, repacked the stem instead and the leak stopped. Half the price and it has worked well ever since.

(Translated by Google) very interesting (Original) sangat menarik

I hired this company to replace all the old cast iron plumbing in my house, and the drain pipe that goes to the city line. They did an excellent job! Everything works better than before, they were very friendly and quick to come give and estimate and even went above and beyond to explain each detail! The workers were great, focused on the job but friendly at the same time! They cleaned any mess they made, truly went above and beyond! Absolutely recommend this company!

I like this place, so beautifull

Had a toilet that wouldnt stop running no matter what I replaced. i called them and the tech found a hairline crack in the overflow tube that I, completely missed. Fixed in one visit. Not costly to repair, but diagnostics were the value.

the sort of company you want to be aware of before you really need them

no padding the scope to jack up the bill

Jane is super efficient and even when it's packed, the food comes out pretty quick.

efficient and left everything tidy

Great Company!! Highly recommend. Friendly and do excellent work!! A+++++++

short call, short visit, quick fix

(Translated by Google) Nice (Original) Baguss

they were there when they said they would be and didnt drag out the work

the kind of plumber you invite back without hesitation

was prompt and came out that same afternoon

charged a very fair price and fixed it first time, that is all you want

(Translated by Google) really good, really great (Original) bagus banget mantap pokonya

picked up the phone, came and fixed it, didnt overcharge

Water heater going cold, called in, problem identified -- and fixed the same day.

I wasnt sure if my water heater required a repair or an entire replacement. They trusted me to give an honest answer which in this instance was repair. Kept me from spending money and the unit is running good. Such a straight answer is hard to come by.

I had issues with my water heater, and they came same day and hooked me up with a new one. For a great price and job well done, thank you I appreciate it!!

It is honestly a relief to find a plumber this straight forward.

no mess was left behind and the job was done properly

decent plumbing service, nothing really to complain about

Clay was great to work with and knew just what he was doing.

quick reply, fair estimate, good outcome

quick reply, fair estimate, good outcome

This is the first google review I have ever written. Had an emergency flooding situation on a Friday night and Crabtree plumbing 1000% saved the day. Their plumber Keith was prompt, professional, and exceptional communication. Couldnt have asked for a better experience and would absolutely recommend to others.

cleaned up the work space while they were at it

I was trying to solve a mystery leak that had been slowly wrecking a cabinet under my bathroom sink. In about fifteen minutes, they found the source something I hadnt been able to locate myself. Fixed properly and charged a quite reasonable rate.

Same day hot water unit installation, tidy and certified

transparent from start to finish

Excellent service. Keith is both professional and knowledgeable.

Scheduling was easy and they showed up on time. That distinction alone sets them apart from a lot of Florida contractors Ive been associated with.

did it, what they said for, what they quoted

Diagnosed same day for a water heater issue. Quick and clean.

On a Sunday, our hot water heater died. They came out and had a different one installed by early afternoon. The tech was efficient, and the price was consistent with what wed been quoted elsewhere in fact a little better. Would call again without hesitation.

Crabtree Plumbing did an excellent job for us. Their team was professional, responsive, and easy to work with from start to finish.

We had a sewer line problem that backed things up inside. Not fun. They did a proper assessment when they came out and quoted me. Everything was clearly explained and the remedy lasted. That seemed like a very fair price for a job like that.

We had a sewer line problem that backed things up inside. Not fun. They did a proper assessment when they came out and quoted me. Everything was clearly explained and the remedy lasted. That seemed like a very fair price for a job like that.

quick and didnt try to extract more from me

very good experience with a florida plumber, not always something easy to say

arrived when they said and repaired what needed repair

Problem solved, no upsell, no fuss

rehash of a web-driven fake local family business that actually cares about doing good work

(Translated by Google) Woww very nice and very interesting (Original) Woww sangat bagus dan sangat menarik

A+

used them for a few calls and they have not failed me

the work is solid, the price is reasonable and they arrive in a timely fashion

Fortunately, found them on Maps and glad I did.

Nice

Florida residents seeking honest services should use great local plumber.

they actually treat customers like human beings instead of a ticket

Pricing felt honest.

Installed a tankless water heater for us, did a phenomenal job, and even called back the electricians for us because of an electrical problem to get it up and running, definitely will be using them on our kitchen remodel!

Had a kitchen faucet installation that took longer than expected; however, they stayed until it was properly installed.

no nonsense and fair on price

good

came out quickly, handled everything quickly, no surprises in the invoice

job done, price was fair

This is a family operation and you can feel that in the way they communicate. Far more than a dispatcher who sends forth some random tech.

There has been a drinking water pressure problem developing for some time. They fixed it on the same day and explained what caused the issue.

nothing to complain about honestly

What the HVAC company planned on doing was partly needed, but the Plumber understood what he was doing and I never once felt like I was being talked into anything.

reasonably priced and arrived on time

I cannot recommend Crabtree Plumbing enough! Tony was prompt, professional, and very honest about the scope of the repair. Beyond doing top-tier plumbing work, he showed incredible thoughtfulness by securing a temporary patch over the opening so our curious cats stayed safe until drywall repairs. Its rare to find technicians who treat your home with that kind of care. Five stars all around for Tony and the Crabtree team!

Amazing service! The team was super professional, fast, and friendly. Highly recommended!

My old unit finally conked out after years of service and needed a water heater swap. They were out the same day and the entire install took a couple of hours. It clearly explained the new unit. Well priced and did a clean job.

Arrived when they said, and repaired what needed to be repaired.

Is knowledgeable about the job and doesnt take up your time.

"The service from Crabtree Plumbing was absolutely outstanding. Booking an appointment was seamless, and they arrived right on time. The technician was highly professional, worked efficiently, and resolved my plumbing issue quickly despite it being a bit complex. I highly recommend them to anyone looking for reliable plumbing services!"

and they really knew what they were doing.

They put in my new water heater and left, it took a couple hours. Setting that unit up to CLEAN and they showed the new unit before leaving. Appreciated the thoroughness.

Called several plumbers and decided on Crabtree -- pricing was the most honest. Not-so on budget that bloated after work began.

Clay was great to work with and took care of everything in a timely manner.

Great guys!

They have saved my number specifically for same day availability

very helpful over the phone even before they came out

Prices were reasonable and the work held up. That's all I ask.

I've used other plumbing services over the years in the area and I felt like pricing was much more straightforward here. No upselling the work was done correctly.

fair price, no surprises in the bill

same day, honest, clean work

Before he had been in the house five minutes, Jeff knew what the problem was. That kind of experience shows.

job done propertly and good area clutter free

came out quickly and the repair held.

I required a natural gas line connection for a new dryer. They dealt with it cleanly and checked the existing connections while they were there. Everything was explained, they had fair pricing for a gas-line job. I would use them again for any future gas work.

dependable and fair, just what you want in a plumber

they pick up the phone, and then they deliver

same high quality, the two times Ive used them.

A few weeks after the first visit, I had to call them back for a second issue. Same quality experience. Available for same day service, fair pricing, guaranteed workmanship. Whatever theyre doing to keep that up is well reserved.

Thank you guys for coming out. Appreciate all the work you did for us to get us ready to move. Stephanie was an angel help coordinate all my stuff.

fair rate for a fair job

first time I called they answered, came out the same day and fixed it

arrive on schedule and bill a reasonable price. both things matter.

Mr. Tony came out to give us an estimate and check things out and he was very pleasant and professional! I would request him at any additional services we may need in the near future!

Amazing service! Tech explained the issue and quickly replaced my broken garbage disposal! Excellent service from start to finish!

Very professional, honest, and helpful! Will use them again in the future for any plumbing needs.

From quick repairs to full water heater replacements, Crabtree Plumbing applies the same no nonsense approach. Fair prices, same day service when it matters and work done by people who actually know the hell what they doing. That combination is less common in Florida than it should be and worth preserving when you encounter it.

would use them again without even comparing rates

reliable firm in a field where that is important

no additional, unexpected billing afterwards

They took a complex shutoff scenario in a condo building and didnt make it worse. Well co-ordinated and in and out quickly

same day, honest, clean work

the job done right, in 13 easy steps at a family-run plumber.

efficient visit, fair price

A water hammer issue I had getting louder over the last few months. They put in a water hammer arrestor, and the banging stopped instantly. Diagnosis was quick and the solution was cost-effective. Not all plumbers even know what to look for with that type of problem.

no stake in replacing things that should just have been repaired

same high quality, the two times Ive used them.

Tony and Chris were great. Fixed my leak and left it looking good.

clean work all around

Crabtree plumbing displayed excellent work by Chris and eric

quick and capable

I cant say enough good things about Crabtree Plumbing. We recently discovered a water service line leak in our yard and were preparing ourselves for a stressful and expensive repair. Once we identified the issue, I contacted Clay at Crabtree to discuss the issue and schedule a repair estimate. He said the office would contact me for scheduling and within minutes Stephanie (who is the most pleasant person you will speak to!) called to get me on their schedule. Two crew members were out to the house the very same day to provide a definite diagnosis and estimate. Unfortunately, they couldnt pinpoint the leak and had to have leak detection scheduled, which Crabtree immediately coordinated. Unfortunately, leak detection couldnt make it out until the next morning since it was already late in the day and the final repair wasnt able to be scheduled until the day after. However, once leak detection located the problem area, Crabtree went above and beyond by fitting us into their schedule the very same day so we wouldnt have to spend another night without water. The repair was completed professionally, the technicians were honest, knowledgeable and transparent throughout the process, and they took the time to explain what they found and how they were fixing it. What impressed me most was the value. For a leak repair that easily could have turned into a much larger and more expensive project, the final cost was very reasonable. From the quick response time to the quality of the work and fair pricing, the entire experience exceeded my expectations. If youre looking for an honest, reliable plumbing company that genuinely takes care of its customers, I highly recommend Crabtree Plumbing.

Tony and Chris were so amazing!!! They did an excellent job and were excellent to work with! They went above and beyond and also did an inspection and helped with other issues we were having! They replaced hot water heater and service was fantastic!

Tony did a great job! I needed a sewer scope done and he was very thorough and explained everything along the way. Kept the work area very clean!

Blown away by the service. I inquired about a leaking ceiling in the middle of the night while I was out of town and Crabtree had it completely fixed by the time I woke up the next morning. They also checked and repaired some slow draining sinks and complimentary. Cost is very very reasonable. If I could give 10 stars I would.

Crabtree Plumbing did an excellent job for us. Their team was professional, responsive, and easy to work with from start to finish. They showed up on time, communicated well throughout the process, and completed the work efficiently and with great attention to detail. Its refreshing to work with a contractor who is reliable and takes pride in their work. I would highly recommend Crabtree Plumbing and look forward to working with them again in the future.

Best team ever! Highly recommend

Awesome family run business. Super friendly and knowledgeable plumbers, would highly recommend to anyone in the Jacksonville area!!!!

Cant say enough great things about working with this company. Extremely professional, very fast, and left things cleaning than they found it! I will be reaching out in the future & referring friends/family. Really nice to know businesses like this still exist!

Great plumbing company to deal with. THE Guys are very professional, polite, and tbey didnt break the bank. Would definitely used Crabtree again.

Crabtree plumbing has been our go to plumber. They do great work and promptly show up. Highly recommend their services

Crabtree plumbing is the best in the biz with a great price

Fast, clean, and affordable. Cant beat it

Chris and Tony with incredible service. Fixed a broken outdoor water line, was up and running within 90 mins.

Nothing but great things to say about Crabtree Plumbing! I had a pretty extensive project that many plumbers didn't want to take on....but Jeff, Clay, and the Crabtree team knew exactly what to do. I felt like their pricing was fair and their timeframe to complete the job was great. They were in constant communication with me, as my project required permitting. They were very knowledgable about code and city ordinances, and dealt directly with the city officials. They even referred me to other great contractors once their end of the project was completed. Thank you Crabtree plumbing for sharing your time and talents with me!!

I also had a relatively complicated repair involving shutoff valves and some aging pipe work. They evaluated it honestly, gave me a fair quote and took care of it without making it a bigger job than was necessary. Wouldn't hesitate to call again.

Had a clog in my main plumbing line somewhere in the front yard, Crabtree was able to camera and detect exactly where the clog was and the reason for it, roots! Came the next day and replaced 40 feet of my old sewer line, saved my grass and all. Great experience

Extremely professional, cleaned up after themselves, and fixed the problem quickly. I will definitely be calling again.

Fantastic business. I contacted them about a problem with my tankless water heater. Dale, the service representative, walked me through some steps over the phone to try to fix the issue, and to my surprise, it worked! Well see if the outcome holds, but this type of customer service is outstanding. Not many companies would take the time to guide you in fixing the problem over the phone. Thanks, Dale!

"Fantastic business. I contacted them about a problem with my tankless water heater. Dale, the service representative, walked me through some steps over the...

Crabtree Plumbing is our go to company for any of our commercial and residential projects. They are always quick to respond, professional, and honest. Highly recommend Crabtree Plumbing for any of your plumbing needs!

Tony and Chris were very thorough with installing my house filter system. Very happy with this company and service.